Consumers have a cancellation right in accordance with the following conditions. ‘Consumer’ refers to every natural person, that does legal transactions for its none business or self-employed purposes.
You have the right to cancel your purchase agreement within 14 days, after receiving the shipment yourself or through a third party that is not a carrier, without stating the reasons of doing so. To make use of your cancellation right you have to inform us, within the stated period of 14 days, #(via mail, fax, email) of your decision to cancel the your purchase agreement.
Right after receiving your wish to cancel the purchase agreement, we will refund the received payment amount including shipping costs, but excluding shipping costs that exceed our standard shipping option, within 14 days. If we did not agree on a different method, we’ll will use the same transaction method that was used for the initial payment. There will be no charges on transactions. We will withhold payments until we either receive the returned products or until we receive shipping proof of the products, depending on whatever reaches us faster.
The costs of returning the products are payed by you, the customer.
The products must be returned within 14 days after we receive notice about the cancellation. Whether the 14 day time frame is met, depends on the day of return, not when we receive the shipment.
You only have to pay for any loss in value, if it is verifiable, that you checked the state, properties and function of the product in an inappropriate or unnecessary way.
If you choose to cancel you purchase agreement, please copy the following form, fill it out and send it to the following address: